Terms and Conditions

November 27, 2014

For Viewers of prehealthadvising.com

The information provided at prehealthadvising.com is accurate to the best of my knowledge. I cannot guarantee any particular information will be applicable or helpful for your specific situation. I cannot guarantee it will improve your chances of admission.

Posted prices are subject to change without notice.

All references to universities, application organizations, testing organizations and other companies or websites are for information purposes only. Prehealthadvising.com is not affiliated with or endorsed by any other organization.

For Clients

These are the terms and conditions that cover the agreement between you, the client, and me, Carleen Eaton, MD.

General

I will be providing you advice in the areas of admissions applications, career advice and related subjects at your direction. Types of advice I will provide include guidance on your personal statement, advice on application strategy, mock interviews, assistance in formulating a list of schools, etc. I will not write your personal statement for you. You will be fully responsible for your application, personal statement, resume, interview, application strategy, meeting deadlines, choice of schools, etc. I cannot guarantee any particular outcome.

You or I may terminate our agreement at any time for any reason. You may be eligible for a partial or full refund for unused time as detailed in the Refund terms below.

All information that you provide to me will be kept confidential. Please review the privacy policy which is incorporated into this agreement.

All purchases include all usual office and communication expenses. This includes all Skype-to-Skype calls and traditional phone calls within the U.S. Other expenses will be handled on a case-by-case basis. Travel is not included, for example, for face-to-face interviews; contact me for my billing policy for travel.

The free consultation is for one-time use by new clients. Clients who purchase without the free consultation will be credited with an equivalent amount of free time.

This agreement can only be modified by us in writing.

Policies for Advising Services

My advising services may be purchased either: 1) on a per-hour basis or 2) by fixed-price package.

If you purchase time on an hourly basis, time is purchased in advance in one-hour increments.  You may purchase additional time at the rate in effect at the time of the purchase of the additional time. Time expires 24 months from the date of the most recent purchase.  Billable work includes: reading and providing comments about your personal statement; reading and responding to emails; phone conversations; mock interviews; research; and other similar work. Clerical work, coordinating appointments, billing activities, and similar administrative work are not billable time and will not be deducted from your purchased time.  I will track the time of each billable activity and will round to the nearest five-minute increment. In the event you miss an appointment or cancel with less than 24 hours notice, 15 minutes will be deducted from your balance.  In the event I need to cancel or reschedule with less than 24 hour notice, you will be credited with 15 minutes. I will periodically provide a summary of time used and remaining balance. I will also provide you a summary of time used and remaining balance at your request.

If you have purchased a fixed-price package, it must be purchased in advance. My work is limited to the tasks and guidelines indicated in the package offer. The package expires twenty-four months from the date of purchase and is not transferable.

Refunds

If time was purchased on an hourly basis, unused time is refundable upon written request.  For calculating the refund, if you have made more than one purchase at different rates, time used will be deducted from time purchased in the order in which it was purchased. If I have credited you with any free time, it will be voided once a refund for any purchased time is issued.

For fixed-price packages, you can receive a full refund if you are not satisfied for any reason and you request the refund in writing within twenty-four months of the purchase date and if I have spent less than one hour of advising time.

Special Offers

Special offers are for one-time use by new clients only, unless otherwise indicated.